Incidents reported on status page for Zumba https://status.zumba.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f46440d888caa78affd49594ab0d56f0.png https://status.zumba.com/ en https://status.zumba.com/incident/1014229 Sun, 16 Aug 2026 02:58:00 -0000 https://status.zumba.com/incident/1014229#965d0d279d75229431b5045fd6e9c88961da55df631515b577d7c187a3ac72cd Happy to report that the office internet is back. Not wanting to wait for the warranty replacement, we found a firewall for sale locally, picked it up, and got it installed this evening. Thanks for your patience! https://status.zumba.com/incident/1014229 Fri, 14 Aug 2026 21:26:00 -0000 https://status.zumba.com/incident/1014229#94fbba9fd36fa7d4324ac0a0d88c7316683250878647bd6f8e20488b5a15a3de Our Hallandale Beach office firewall, a Cisco Meraki MX250, went unreachable at approximately 4:45 PM ET on Friday Aug 14, cutting internet and network connectivity for the corporate office. Javy went on-site to investigate; the device would not come back with a soft reboot and is presenting as bricked, so this appears to be a hardware failure rather than a config or ISP issue. There is no warm spare configured, so there was no automatic failover. The MX250 carries a lifetime hardware warranty with advanced overnight replacement through our vendor. Given the weekend timing, replacement hardware realistically arrives Tuesday at the earliest, so the office should be planned as offline through the weekend and possibly into Wednesday — remote staff and all AWS-hosted systems are unaffected.